A typical conversation about marketing strategies and implementation usually includes some discussion about a business's target market. We all spend tons of time thinking about this preferred customer base -- narrowing it down to this or that ideal buyer persona, fine-tuning our products and services for that buyer persona's projected needs, and creating marketing content aimed at tickling that buyer persona's fancy. All pretty straightforward so far -- but what if you have more than one target market to appease?
I've had plenty of writing clients who faced that question. For instance, one of my regular clients provides IT services for markets in several major cities across the U.S., each of which has its own set of technology and industrial challenges to be met. Recently I began writing articles for a promotional products franchise that has two distinct audiences: business owners who might need the products themselves, and franchisees who need to market their own promotional businesses in a more unified and effective way. The article topics that might appeal to one group aren't so likely to appeal to the other.
Can you see where this is going?
If you need to make a marketing impact on more than one target market, you need to think about how to aim the right kind of content at each of those markets. For many businesses, the answer lies in a multi-track approach. One of my real estate clients offers a prime example. Her website's home page directs her two different target audiences (career real estate investors versus ordinary folks who just need to manage a rented property) down two separate tracks. Depending on their needs, her potential customers click on one option or the other, and from that point on they go down a separate online sales funnel that addresses their concerns and offers the specific solutions they need.
My IT client serves as another case in point. Since Google slaps companies down for duplicating content across multiple websites, I ended up writing a whole new website for each major city that the company serves. The homepage for the parent location gives visitors the chance to click on their respective city, an action that sends them directly to that local city's website. Of course it takes extra time and effort to create and maintain these multiple site paths. But it also allows my client to configure each location's marketing content for that particular audience, resulting in more effective local marketing and bigger sales overall.
How about the promo products franchise? Well, we're devising a year's worth of email articles for each of the two target audiences. The company can then send the emails crafted for each audience on a rotating schedule, influencing both audiences by addressing their specific preferences, needs, questions, and concerns.
Do you want to attract more than one target market to your products or services without diluting your overall brand? Contact me and let's talk about marketing content creation for each of your ideal audiences!