1. Thank-You Notes
There's no easier way to let your clients know how much you appreciate them than by writing and sending out thank-you notes. While you and your team may not have time to pen each of these meaningful messages by hand, you don't have to take completely generic approach either. Think about what kinds of messages would appeal directly to each specific segment of your clientele -- then write a few different variations on the theme of your heartfelt appreciation of them. For a really personal touch (and to help ensure that the letters get opened), you might even consider hand-signing and hand-addressing the envelopes; if that's not possible on a massive scale, you can at least do it for your VIP clients.
2. Special Offers
Valentine's Day is a time for giving gifts that show your sentiments, so why not give your beloved customers something nice that also happens to help drive more business your way? A Valentine's Day coupon, discount, gift certificate or other special offer can serve as the centerpiece for a "We Love Our Customers" campaign. If you can turn your products and services toward the theme of romance, from chocolates to spa days, so much the better.
3. "Share the Love" Contests
Love isn't just a one-way street, you know; hopefully, your customers think as highly of you as you do of them! Why not give them an opportunity to express their love for your products and services through some sort of "Share the Love" competition? Post the announcement (on your website, blog, social media channels et cetera) that you're looking for videos, photos or other submissions that show your customers using your product or service, standing next to your company signage or otherwise showing their support for your brand. You can even appeal to the writers in the crowd by asking them to include you in a poem or short story. Give out prizes for the most creative entries -- while coasting on a wave of positive buzz!
4. Valentine-Related Blog Articles
I've written before about the benefits of crafting seasonal blog articles, and Valentine's Day is no exception. You may be thinking that there's nothing remotely "romantic" about what you offer, but think again. As a professional ghost-blogger I've composed countless Valentine-centric articles about everything from life insurance (showing your family how much you care) to health services (February is American Heart Month). There are countless ways to turn this time of year toward any business or industry -- especially when you have the assistance of an imaginative, experienced copywriter.
Here's to a perfectly lovely -- and profitable -- Valentine's Day!